Job Description

Added - 20 hours ago

36109 | Accounts Receivable Manager

Accounting/Finance

Naperville, Illinois | Direct Hire

Job Description

Role – Manager, Accounts Receivable
*Hybrid – Tues/Wed/Thurs in-office*

Job Summary:
The Accounts Receivable Manager is responsible for leading a team of accounts receivable analysts in reconciling accounts and resolving discrepancies. The role involves ensuring the team performs frequent reviews of customer payment histories, secures payments from customers, maintains AR agings, and takes appropriate follow-up actions. This individual will verify compliance with established policies, procedures, and internal controls, while also serving as the primary contact to coordinate and resolve escalated issues, provide performance metrics, and facilitate process improvement initiatives.

Essential Functions
Duties, Tasks, and Responsibilities:

• Work closely with the A/R Director to promote, develop, and enrich key stakeholder relationships, streamline departmental processes, measure team productivity, and monitor and strengthen internal controls.
• Ensure departmental workflow efficiencies and adherence to internal controls, policies, and procedures. Provide continuous feedback to management while making recommendations for corrective action and process improvement opportunities.
• Proactively review accounts with analysts for payment status and ensure follow-up on individual accounts with delinquency issues.
• Monitor, resolve, or escalate payment deduction issues.
• Coordinate escalated deduction issues with the A/R Director, Sales Management, Finance, General Counsel, and third-party collections services as necessary.
• Oversee the onboarding process of all new chain accounts and establish the financial relationship, including the collection and electronic deduction management process with new customers to ensure on-time payments and efficient deduction workflow.
• Lead monthly calls with Sales Account Management leadership and gain the support needed to resolve collection issues.
• Collaborate with other department managers to ensure general ledgers within the area are reconciled monthly, quarterly, and annually.
• Assist in the development, implementation, and communication of departmental operating policies, procedures, and internal controls.
• Compose month-end financial reports and conduct calls with senior management to discuss results.
• Oversee the customer post-audit research and resolution process for all chain accounts.
• Interact with internal and external auditors to provide information in support of A/R audit projects.
• Ensure strict confidentiality of financial records and safeguard confidential company information.
• Directly participate in the recruitment, interviewing, and hiring of new employees for both vacant and new positions within the department.
• Manage and lead a team of analysts.

Minimum Qualifications:

• Ability to communicate effectively both verbally and in writing to all levels of management.
• Ability to manage and lead a team.
• Ability to manage a wide array of tasks simultaneously with minimal direction.
• Ability to exhibit professional objectivity and maintain the highest level of integrity.
• Strong relationship management skills and the ability to provide guidance to higher management levels internally and externally.
• Strong analytical, problem-solving, and decision-making skills with the ability to analyze, report, and communicate findings and solutions.
• Ability to get along with diverse personalities, tactful, mature, and flexible.
• Advanced level of proficiency in MS Excel, including lookups and pivot tables.
• Knowledge of PowerBI or another relational database is a plus.
• Occasional travel may be required.

Education and Experience:

• Bachelor’s degree in finance, accounting, or another related business field required.
• At least 5 years of experience in accounts receivable/accounts payable.
• At least 2 years in a supervisory or lead role.

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Job Tags

Flexible hours,

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