Job Description
Customer Service Analyst - Accounts Payable
Pay Rate: $21.00-25.00
Hours: M-Fr, 8am -4:30pm.
Duration: 6 months. with extensions to 1 year and beyond
Location: 8095 Innovation Park Dr. Fairfax, VA 22031
Training: 1 week in office, M-Fr, 8am -4:30pm.
After Training: mostly remote until Jan 31, 2026, must have secure internet access, onsite when needed
Hours/Week: 40hr/week
Job Description
Must have AP knowledge…expense, AP general knowledge
Duties and Responsibilities
Expense Reimbursements
- Audit employee expense reimbursements according to T&E and IRS policy
- Email employees and approving managers for stranded expenses
Customer Service
- Interacts with customers, addressing customer queries and complaints in a timely, courteous, and professional manner.
- Utilizes and continuously learns various systems and services including Supplier Setup, T & E Module, 1099/1042S processing dates, AP Workflow and check run formats and payment schedules
- Reconciles and keeps track of vendor statements monthly
- The contractor may be required to perform other related duties when circumstances require such as, emergencies, workload, technology, etc.
Education, Years of Experience, and Knowledge, Skills and Abilities:
- Minimum High School Diploma/GED
- Minimum 2 year of experience in Accounts Payable – Travel and Expense reimbursement
- Great customer service skills
- Excellent written, verbal, and interpersonal communication skills.
- Attention to detail
- Handle sensitive and confidential information
- Meet time sensitive deadlines
Job Tags
For contractors, Work at office, Remote work,