Job Description
Job Description: Accounts Receivable Collections Specialist (Onsite – Hatfield, PA)
Location: Hatfield, PA (Onsite 4 days/week, 1 day remote)
Position Overview
We are seeking a detail-oriented Accounts Receivable Collections Specialist to support financial operations, manage customer account discrepancies, and drive resolution of past-due and disputed invoices. This role is highly collaborative and requires strong analytical skills, experience with SAP, and the ability to work in a fast-paced environment.
Key Responsibilities
Collections & Dispute Resolution
- Investigate and resolve past-due invoices and customer deductions.
- Identify deduction trends (shortages, damages, pricing issues, approvals, etc.).
- Collaborate with internal teams to accelerate dispute closure.
Financial Data Management
- Utilize SAP ERP to process credit memos, enter disputes, and update account information.
- Ensure accuracy in financial reporting and documentation.
Analytical & Problem-Solving
- Research deduction claims and validate root causes.
- Recommend and implement solutions to reduce recurring issues.
Cross-Functional Collaboration
- Work closely with sales, finance, and customer service to streamline the dispute lifecycle.
- Provide updates and insights on complex customer accounts.
Process Improvement
- Identify opportunities to improve efficiency, automation, and financial workflows.
- Support initiatives to enhance collections and deduction management processes.
Qualifications
- 1–3 years of experience in finance, accounting, or accounts receivable .
- Strong experience in collections and deduction management .
- Proficiency in Microsoft Excel (Pivot Tables, VLOOKUPs, charts).
- Hands-on experience with SAP ERP systems.
- Strong analytical mindset with the ability to investigate, interpret, and solve discrepancies.
- Excellent communication skills for cross-department collaboration and negotiations.
- Ability to handle multiple priorities in a fast-paced, high-volume environment.
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