Job Description

Rehmann is searching for an AR and Collections Manager for our client in the Orlando area. If you are looking to advance your career with a family-owned business in a growing industry, this opportunity is for you! Job Summary: The AR/Collections Manager will oversee the accounts receivable and collections department, ensuring timely and accurate invoicing, collections, and reconciliation processes. This role involves strategic planning, team leadership, and close collaboration with other departments to optimize financial performance and customer satisfaction. Job Duties and Responsibilities:

• Develop and implement strategies for efficient accounts receivable and collections processes.
• Supervise and mentor the AR/Collections team.
• Monitor and analyze the AR aging report, identifying and addressing overdue accounts.
• Establish and enforce policies and procedures to improve collections and reduce delinquency rates.
• Coordinate with the finance team to ensure accurate and timely financial reporting.
• Negotiate payment plans and settlements with customers, handling escalated collection issues.
• Maintain relationships with key customers to facilitate smooth payment processes.
• Review and approve adjustments, write-offs, and payment reversals.
• Ensure compliance with all relevant regulations and company policies.
• Prepare and present regular reports on AR performance and collections effectiveness to senior management.
• Collaborate with sales and customer service teams to resolve billing disputes and improve customer satisfaction.
• Conduct regular team meetings and provide ongoing training and development opportunities.
• Utilize software and technology to enhance efficiency in AR and collections processes.

* Additional Responsibilities:

• Oversee day-to-day financial transactions, including verifying, classifying, posting, and recording receivables data.
• Process credit card payments and apply based on customer instructions.
• Make high-level collection calls and follow up on significant past-due payments.
• Facilitate payment of invoices due by sending bill reminders and contacting customers.
• Keep customer accounts updated by recording information, communications, and collection efforts in the computer system.

Qualifications:

• Bachelor’s degree in accounting, finance, business administration, or a related field.
• Minimum of 5 years of experience in accounts receivable and collections, with at least 2 years in a supervisory role.
• Strong knowledge of accounting principles and practices.
• Excellent analytical and problem-solving skills.
• Proficiency in accounting software and Microsoft Office Suite.
• Strong leadership and team management abilities.
• Exceptional communication and negotiation skills.
• Ability to work under pressure and meet deadlines.
• High level of accuracy and attention to detail.

Our client is an Equal Employment Opportunity Employer

Job Tags

Full time,

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