Job Description

The Accounts Receivable Manager is responsible for overseeing all accounts receivable and collections functions across various entities. They manage accounting and financial reporting for Buchanan Group Inc. and handle external client accounting and oversee team of Accounts Receivable Specialists.

Position Duties:

• Manage and give direction to staff responsible for cash receipts, proper application to customer accounts, processing deposits, and handling inbound client calls for payment.
• Manage the Contract Entry staff in the processing of all cemetery sales billing and customer database maintenance.
• Collaborate with Accounting on month-end reconciliation of AR and closing.
• Give direction on the accurate processing of client ACH and CC collections and applications.
• Ensure client statements are accurate and current, and mailed per deadlines.
• Manage and give direction to collection operations and aging management.
• Ensure cemetery accounts are analyzed for delinquency and ensure cancellations are completed.
• Direct the staff in the funeral pre-need conversion process and collection of funds.
• Collaborate with field funeral staff on the collection of needed information on PN conversions.
• Manage staff handling submitted assignments and PN insurance claims.
• Provide direction to staff receiving customer payments and apply receipts transactions into SAGE accounting database.
• Ensure all proper staff is trained on CC processing.

Qualifications:

• Ability to communicate effectively in a professional manner both written and verbal with clients & staff.
• High level organizational skills and attention to detail.
• Above-average and persistent problem solving skills, administratively competent.
• Extensive knowledge of systems, processes and procedures within the Finance/Administration Dept
• Ability to anticipate and effectively manage change
• Must be capable of managing change in a positive manner
• Ability to establish and maintain professional working relationship with staff and management
• Must consistently display utmost professionalism in appearance and demeanor.
• Strong motivation for continuous improvement and personal development.
• Must be willing to work extended hours as the work flow demands.

• Supervisory Responsibilities: Provide management and direction to Accounts Receivable Specialists, AR Collections Specialist and Contract Entry staff.
• Reasonable accommodations may be made to enable individuals with disabilities to perform key functions.
• Education and/or Experience: High school diploma plus two year college degree in accounting preferred. Minimum four years experience in a consumer billing function. Must have some knowledge of collections processes and should be experienced in collections in both retail and wholesale environment. Should have managed two or more staff in the AR field.
• Communication and Language Skills: Ability to communicate effectively and convincingly present facts. 
• Internal/External Contacts: High level of direct contact with accounting staff, Private Label and Fewell Monument customers. Will communicate with clients.
• Access to Confidential Information: Will have access to all product division customer information, pricing, cash receipts, etc.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Disclaimer : The above information on this job description has been designed to indicate the general nature and level of work performed by the employee with this qualification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job.

Benefits:

• Health insurance – Medical, Dental & Vision
• Disability insurance
• Life insurance
• Flexible spending account and/or Health Savings Account
• Paid time off
• 401(k) matching
• Employee Discounts
• Tuition reimbursement
• Wellness Reimbursement program

Job Tags

Contract work, Flexible hours,

Similar Jobs