Administrative Assistant Job at A Seed of Hope Family Counseling Center, PLLC, Portage, MI

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  • A Seed of Hope Family Counseling Center, PLLC
  • Portage, MI

Job Description

We’re looking for an organized, proactive  Administrative Assistant to support our daily operations, staff coordination, and client communication. If you're a multitasker who thrives in a supportive, client-centered environment, we’d love to hear from you!

Full job description

Responsibilities

  • Greet and assist visitors in a friendly and professional manner.
  • Manage multi-line phone systems, directing calls and taking messages as needed.
  • Perform data entry and maintain accurate filing systems.
  • Utilize Microsoft Office, QuickBooks, Excel, Canva for administrative tasks, marketing and accounting support.
  • Provide exceptional customer service and support to clients and staff.

Office Operations

  • Open and close the office daily, ensuring safety and functionality.
  • Maintain a clean, organized workspace.
  • Manage and order office supplies.
  • Contact and schedule new client requests.
  • Capture media content (with consent) for clinic social media platforms.

HR & Staff Management

  • Recruit, interview, onboard, and schedule training for new hires.
  • Conduct and track client/clinician retention rates.
  • Enter insurance accounts receivable.
  • Manage payroll biweekly and maintain accurate supervision/attendance records.
  • Coordinate staff schedules.
  • Create and maintain an efficient filing system.

Client & Billing Support

  • Verify insurance eligibility and benefits.
  • Prepare and send client invoices.
  • Onboard new clients, guiding them through paperwork and orientation.

Requirements:

  • Prior administrative experience (preferably in healthcare or mental health setting).
  • Excellent organizational and multitasking skills.
  • Strong interpersonal and communication skills.
  • Familiarity with scheduling software, QuickBooks, Excel, Canva and payroll systems.
  • Ability to maintain confidentiality and professionalism.
  • Willingness to perform light cleaning and uphold a tidy office environment.

Job Type: Part-time to Full-time

Pay: $17.00 - $25.00 per hour

Expected hours: 30 per week (Open to discuss)

Schedule:

  • 9 hours shift
  • Monday to Thursday
  • Additional hours may be available Friday/Saturday

Job Tags

Hourly pay, Full time, Part time, Shift work, Saturday,

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