Knowledge, Skills, and Abilities

Strong interpersonal and stakeholder engagement skills
Ability to translate complex technical concepts into user-friendly language
Solid understanding of business analysis methodologies and tools
Excellent written and verbal communication skills
Ability to manage multiple priorities and shifting timelines
High attention to detail with a problem-solving mindset
Proficient in Microsoft Office Suite, especially Excel and PowerPoint
Familiarity with project management or business analysis tools (e.g., JIRA, Smartsheet, Visio)

Shift work,