Responsible for the system administration of the Core transactional processing system together with add on modules including home banking, mobile banking, member relationship management, loan and account opening system, and imaging system. Oversees the security, stability and overall daily operations of the core system. Interfaces with branches and departments of the vendors, and consultants to resolve problems and increase efficiency. Research, analyze, develop, test and recommend innovative ways to use existing and new information technologies, and well as enhancing existing systems for all lines of business. Collaborates with third-party vendors to implement and install upgrades to system. Executes the core system work order request in processing modifications and enhancements. Responsible for the development, implementation, and maintenance of Symitar core processing applications and related software systems. This role will work independently or as part of a team to design, develop, and deploy solutions that meet the business requirements in using Symitar. Major Duties and Responsibilities: 25% Administer, schedule, monitor and review daily, monthly and overnight process jobs. Verify successful completion of the jobs. Implement changes within the Core relating to Member Fees, Deposit and Loan rates, and document and forms. Administer access to core system and rights assigned to users Review, set, and maintain parameters for core system settings. 25% Primary liaison between Member Driven Technologies (MDT), The Core System Managed Service Provider, and other software vendors and the company. Provide MDT trouble shooting assistance with new software feature functionality, upgrades, or additional add on modules. Review, analyze, prioritize, submit and monitor all MDT projects and help desk requests. Manage and coordinate with the MDT's image storage/retrieval administration, documents and reports record retention, indexing request, new document/report definition, and equipment needs. 25% Design, develop, test, and implement Symitar PowerOn. Analyze business requirements and translate them into technical specifications. Collaborate with business stakeholders to identify opportunities for system enhancements and optimizations. Perform code reviews and ensure compliance with coding standards and best practices. Troubleshoot and resolve complex technical issues in Symitar applications. Document technical designs, processes, and procedures. 10% Maintain and administrate PowerOn library. Assist the users in defining the requirements for PowerOn requests. Provide written and signed document specifications on all Power On request to MDT. Direct third-party programmers as needed. Ensures systems operations are performed in accordance with established standards, policies, and procedures. Implements programs, procedures, and controls to ensure that data and information is secure. Ensures systems integrity and performance for the core system. 10% Provides phone, email, remote and in-person support to end users. Analyze data and assess the information, reporting, and Core system needs. Performs data entry and retrieval correctly and in accordance with established procedures. Runs month-end process in accordance with established procedures. Assists users in accessing core system resources. Maintains and supports user software for the core system. Troubleshoots problems with hardware and software. Maintains an activity log of problems, analyzes data, and makes recommendations for action. Takes IT requests to assist users with more complex problems for the core system. Ensures good communication regarding project status and deadlines. Acts as a consultant and resource to management. Attends and participates in meetings and committees as required. 5% Stays informed of changes in systems and related trends in computer technology. Ensures work area is clean, secure, and well maintained. Coordinates and completes special projects as assigned. Maintains a working knowledge of regulations relating to operations (Reg E, Reg CC, Reg D, Reg Z, BSA, OFAC, HMDA, truth in savings, etc.)