Job Description
Adecco is assisting a financial client in their search for Customer Service Representative in Jacksonville, FL. The position is on-site and pays $21.00/hr.
Shift:Mon - Sun, must have open availability, Shifts can start as early as 9a and end as late as 10p
If you are looking for a new challenging opportunity, look no further. Apply now as these positions fill quickly.
Key Responsibilities include:
Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call
Deliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clients
Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risk
Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research, and resolve issues with client accounts
Display passion, commitment and deliver an experience that improves our customers' financial lives
Required Skills:
2+ years of high volume Call Center Customer Service experience.
Must possess the skills to navigate between multiple screens and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information
Computer Literacy and proficient in using Microsoft Outlook, Word, and PowerPoint
Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment
Pay Details: $21.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Job Tags
Hourly pay, Holiday work, Temporary work, For contractors, Local area, Shift work, Early shift,