Job Description
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Preferred Skill:
- College Degree
- Previous contact center experience
Position Description:
- Handle incoming phone calls regarding various service inquiries.
- Respond with a high degree of accuracy and efficiency while meeting department performance metrics.
- Support functional areas including cash management products and services, online (client website) and mobile app support, and general account or financial-related inquiries.
- Maintain a high level of professionalism, career-driven attitude, and commitment to World-Class Service.
- Contribute in a fast-paced, team-oriented environment.
- Demonstrate the ability to multi-task and adjust quickly to changes in a busy service center.
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