Job Description

Our client, an e-commerce start-up company is seeking a Chief of Staff to support the President & CEO.

Job Title: Chief of Staff

Salary Range: $250,000 - $350,000

Location : Remote, but must work EST hours with flexibility to travel for work

Role Overview

We’re seeking a highly organized and proactive Chief of Staff to support our President & CEO. In this role, you will streamline executive workflows, drive key cross-company initiatives, and enhance operational efficiency, enabling our leadership to focus on high-impact priorities.

Core Responsibilities

• Partner with the President & CEO to gain deep insight into their goals, decision‑making style, and communication preferences.
• Own and manage lower‑priority tasks, freeing up executive bandwidth for strategic activities.
• Coordinate with teams across the organization to ensure the timely delivery of critical projects and strategic programs.
• Immerse yourself in our business model, culture, and objectives to provide actionable recommendations that sustain growth and innovation.
• Continuously improve processes, tools, and project‑management practices to boost organizational productivity.
• Gather, interpret, and present financial and operational metrics to guide data‑driven decision making and highlight improvement opportunities.

Ideal Background

• Bachelor’s degree in Business, Management, or a related discipline; an MBA from a leading institution is a plus.
• 2–3 years+ experience at a top-tier management consulting firm or in a VC-backed environment.
• Direct-to-consumer e‑commerce experience is highly desirable.
• Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse audiences.
• Comprehensive understanding of end‑to‑end business operations.
• High emotional intelligence, strong presence, and the ability to earn trust at all organizational levels.
• Advanced presentation skills, including the creation of executive-level slide decks.
• Superior organizational skills with proven ability to juggle multiple complex projects simultaneously.
• Track record of leading special projects, managing programs, and building financial models.
• Detail-oriented, process-focused mindset committed to optimizing workflows.
• Willingness to travel internationally (up to 15%) and thrive under a demanding schedule.
• Self-starter who can operate autonomously, take initiative, and make sound judgments.

Please submit your resume for consideration!

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

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