Job Description
Credit Underwriter – Law Firms and Professional Services
Provides a superior level of customer service and portfolio management in lending services for all existing and potential clients and in support of a team of specialists and relationship managers. Provides technical expertise for proactive credit analysis, structuring, decisions, and portfolio monitoring. Applies lending expertise to a lending and deposit portfolio of accounts or part of the lending process (e.g. underwriting, funding, monitoring).
- Identifies cross-selling opportunities to increase client penetration for banking, investments and deposits.
- Prepares new business proposals or presentations to clients/prospects.
- Participates in activities for client meetings and account opening documentation.
- Assists with the development of client communications as required.
- Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels.
- Ensures timely resolution of all client questions and concerns, both internal and external.
- Performs client sales & service support activities as required to meet client needs and maintain overall service standards.
- Determines client needs and ensures timely and accurate completion of transaction processing.
- Provides after sales support and handles exceptions tactfully, accurately and efficiently in accordance with Bank policy.
- Reviews and provides feedback and best practices about client solutions and credit structure.
- Maintains detailed knowledge and understanding of the integrated private banking services and offerings and lending procedures.
- Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
- Collaborates with internal and external stakeholders in order to deliver on business objectives.
- Completes comprehensive analysis for risk, financial and profitability rating and assessments.
- Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
- Monitors and tracks performance, and addresses any issues.
- Designs and produces regular and ad-hoc reports, and dashboards.
- Implements and monitors procedural and policy changes as required.
- Manages operational audits and controls for banking and account administration.
- Manages day to day portfolio administration activities through the completion of a wide variety of credit, non-credit, and related activities.
- Monitors the timely and accurate setup & maintenance of accounts, including account setups, collateralization, and documentation.
- Provides input into the planning and implementation of operational programs.
- Executes set-up, maintenance, and advancement of lending products and related account administration as per guidelines.
- May specialize as either a funding specialist or a credit underwriting specialist.
- As a funding specialist, facilitates the funding process acting as a final and independent control point for legal documentation and ensures that the security/legal documentation reflects what was approved; all terms and conditions noted in the credit application have been met; proper execution/perfection of all documents prior to funding/releasing funds; assesses significance of any security or conditions shortfalls, credit and fraud risks.
- As a credit underwriter, focuses on underwriting and making recommendations loan applications; interacting directly with Clients, Prospects, Bankers and Risk Management to provide expertise regarding the adjudication of applications.
- Mitigates identified risks and makes credit recommendations/decisions in accordance with sound credit-granting principles and compliance with the Bank’s philosophy and principles outlined in corporate risk policy and supporting policies and procedures.
- Identifies and escalates irregularities and discrepancies to management as per guidelines.
- Participates in assigned audits and compliance reviews.
- Ensures proper adherence to the code of conduct and ethical guidelines.
- Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.
- Protects the Bank’s assets by adhering to all banking, investment and lending regulations, policies, and procedures, legal and ethical requirements, process requirements, bank guidelines, and established risk guidelines.
- Focus is primarily on business/group within client's may have broader, enterprise-wide focus.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently on a range of complex tasks, which may include unique situations.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- Commercial Loan and Underwriting experience in a financial services environment.
- In-depth knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.
- In-depth understanding of loan and security documentation, including registration and renewal routine.
- If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
- Technical proficiency gained through education and/or business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.
- Data driven decision making - In-depth.
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