Job Title: CSV Customer Service Representative II
Location: San Antonio TX (Hybrid)
Onsite training
Duties:
Works with moderate work direction and can identify issues/problems but may need assistance in resolving. Worker processes orders, prepares correspondence, and fulfils customer needs to ensure customer satisfaction. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
Skills:
3 years in insurance authorization or verification or medical billing OR bachelor’s degree in healthcare
Strong Soft Skills
Computer skills (specifically in excel)
Education:
High School Diploma or GED