Job Description
Job Opportunity: Customer Support Representative/Account Rep
Location: 4343 Easton Commons, Columbus, OH 43219
Contract Duration: 6-12 Months contract with high possibility of extension
Pay Rate: $19.16/hour (W2) | W/O Benefits
Work Schedule Overview:
- Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks starting after the New Year.
- In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
- Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work—3 days in-office and 2 days from home—for greater flexibility and convenience.
Job Responsibilities for Client Support Service Professional :
- Provide exceptional support for clients through incoming calls, addressing service inquiries with accuracy and efficiency.
- Assist with Cash Management products, online account access, mobile app usage, and general financial questions.
- Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment.
- Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team.
Benefits Info
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Job Tags
Contract work, New year, Remote job,