Job Description
Responsible for the support of customer orders of non-standard product, by providing timely and accurate manufacturing documentation: Bills-of-material and weight and counterbalance calculations. Prioritize and process Detailing tasks to enable on-time manufacturing of customer orders. Identify gaps and opportunities in Detailing processes, driving improvements to Detailing methods and tools to capture efficiency gains.
Responsibilities
- Interpret routine and complex customer quotes and orders. Apply custom order detailing and manufacturing instructions.
- Prepare bills-of-material within the ERP system.
- Perform door weight and spring counterbalance calculations.
- Using system tools, prioritize and manage the timely completion of incoming tasks.
- Communicate with internal Customer Care, Manufacturing, and Finance teams to gather necessary information to process and release orders.
- Develop and improve tools and workflows to improve Detailing processes and efficiency.
Qualifications
- Associate degree with technical focus preferred, or equivalent work experience with demonstrated success.
- Attention to detail is critical to success.
- Strong technical and math background.
- Experience with Microsoft Excel and Word.
- Ability to prioritize and multi-task. Resourceful.
- Solid communicator. Comfortable with in-person, phone, and written communication.
- Able to interpret and understand technically oriented material, blueprints, and door configuration rules.
Job Tags
Work experience placement,