Job Description
Field Service Technician - Starting at $30/hr!
This position is a direct hire opportunity!
Integrity Trade Services is hiring a Field Service Technician for our manufacturing client to start immediately starting at $30/hr! Receive comprehensive benefits through our client upon hire!
Responsibilities:
The Field Service Technician is responsible for maintaining and repairing Progressive Surface Machines at various customer sites which involves 90% travel. The role requires strong technical expertise, excellent problem-solving skills, and the ability to work independently while providing exceptional customer service.
- Conduct maintenance checks, diagnose issues, and perform necessary repairs or part replacements to ensure optimal performance of a company machine at a customer’s site.
- Perform machine calibration services at customer’s site to assure compliance with original engineering specification.
- Provide professional and courteous service to customers, addressing their questions and concerns while maintaining a positive company image.
- Offer technical support and guidance to customers via phone, email or onsite visit.
- Travel to customer sites as needed for maintenance, and troubleshooting.
- Maintain detailed records of service activities, including service reports, calibration reports, and customer feedback.
- Follow all company policies, safety guidelines, and industry regulations while performing job duties while working at our facility or at the customer’s site.
- Stay current with the latest technology and industry trends through ongoing training and professional development opportunities.
Location: Grand Rapids, MI
- This position will require overnight stays. Primary travel Monday – Friday, home most weekends. 90% Travel both driving and air travel (domestic and international)
Schedule/Shift Details: Monday-Friday
Qualifications:
- High school diploma or equivalent; technical certification or associate degree in electronics preferred, but not required.
- Proven experience as a Field Service Technician or in a similar technical support role preferred, but not required.
- Strong technical and mechanical troubleshooting skills.
- Proficiency in using diagnostic tools and software.
- Excellent communication and customer service skills.
- Ability to work independently and manage time effectively.
- CNC/PLC/ Industrial robot knowledge and proficiency preferred, but not required
- Willingness to travel
- Valid driver's license and a clean driving record.
- Ability to obtain and hold a US passport.
Benefits:
- Medical
- Dental
- Vision
- PTO
- 401k
Job Tags
Immediate start, Monday to Friday, Shift work, Night shift,