Job Description

At the moment Cross Border Talents is looking for Italian speakers to work in Greece. Are you interested in moving abroad? Your Role as a Customer Technical Advisor: Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain accurate data input of consumer inquiries, questions, and feedback on the customer services database; Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy; Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately; Troubleshoot through the use of open questions, support documents, and system training; Offer recommendations to common problems or frequently asked questions. Requirements for the Customer Technical Advisor: High School Diploma or Higher Native/Fluent Italian Good level of English, C1 Writing speed: 20 words per minute Active Listening Good Problem Solving Skills Strong troubleshooting skills Cross Border Talent Client's Offer:

• Paid travel expenses;
• Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;
• Possibility to work from home within Greece;
• Renewable contract of 12 months;
• Health Coverage and Private Health Care;
• Attractive Salary with performance bonus;
• Working hours: 40h per week = 8 hours per day / 5 days a week;
• Greek lessons;
• Free Real Estate Agency Fee.

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Job Tags

Contract work, Freelance, Work from home,

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