Job Description

Job Type: Fulltime

Location: Atlanta, Georgia, United States (Onsite)

Experience: 6+years

Roles & Responsibilities

Maintain Documentation of issue causes, actions and resolution in the designated problem tracking system .
Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
In joint cooperation with the Disaster Recovery Services and other technical teams, successfully execute tasks associated with any given customer’s disaster recovery plans.
Adhere to a schedule that efficiently manages resources and allows timely implementations.
Follow ITSM change control procedures

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Salary Range-$100,000-$110,000 a year

Full time,