Job id: 63029

Department: TN Tenn Care

Position: Managed Care Specialist

Location: The position is a 100% onsite contract in downtown Nashville, TN

Duration:10 Months

All candidates MUST be local to middle TN and able to work in our client's office in Nashville, TN as needed. The work hours and schedule are M-F with standard 7.5 hours per day/max, 37.5 hours per week.
Our client is looking to hire a Managed Care Specialist for an onsite role in their downtown Nashville, TN location.
Our client provides their workforce with a hybrid work environment.
Most positions have a combination of work from home and work in the office, which varies by position, department, and business need. However, this position is 100% onsite in their downtown Nashville, TN office.
Training is extensive, up to 6 weeks prescheduled, virtual / in-office (by supervisor request), and contractors must attend training every day to build proficiency.
No Preplanned PTO will be approved during weeks of training.

Key Responsibilities

Determine individual and family eligibility for our Client's care programs.
Assist in coordinating and communicating schedules to internal/external Clients.
Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
Timely management of casework, including proper documentation and case resolution.
Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
Work efficiently / effectively in multiple databases to extract information.
Attend workgroup meetings and participate in discussions.
Assist leadership team, as necessary.

Requirements and Skills

Must have a bachelor's or associate's degree.
A background in Paralegal studies is a plus.
Work experience in a Legal environment is a plus.
Customer service or call center experience is a plus.
Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
Excellent verbal and written communication skills.
Keen attention to detail and adherence to deadlines.
Strong time management, note-taking, email organization, and distribution skills.
Critical thinking and problem-solving skills.

Contract work, For contractors, Work experience placement, Local area, Remote job,