Job Description

The Member Bill Processing Coordinator serves under and reports to the Supervisor for Records and Member Bill Processing. This position provides support to Member Records, Data Entry, and Authorization personnel to fulfill the larger mission of Christian Healthcare Ministries (CHM). This individual must be Christ-centered, and a leader focused on the continued growth of individual employees as well as CHM, realizing that the overall health and growth of the ministry is directly related to those that serve it.

What We Offer

• Compensation based on experience.
• Faith and purpose-based career opportunity!
• Fully paid health benefits
• Retirement and Life Insurance
• 12 paid holidays PLUS birthday
• Lunch is provided DAILY.
• Professional Development
• Paid Training

Roles and Responsibilities

• Coordinate time off requests for Member Bill Processing and Member Records.
• Assist Supervisor in overseeing the payroll system.
• Ensure effective interdepartmental communication.
• Help organize regular team-building events.
• Aid in planning and coordinating quarterly staff meetings.
• Allocate new employees to Member Bill Processing and Member Records.
• Contribute to the creation of Member Bill Processing and Records policies.
• Track productivity at both individual and departmental levels.
• Handle various reports and work with the IT development team to enhance department reports.
• Provide support to the Supervisor in daily operational tasks.
• Assess incoming ministry needs to help forecast staffing requirements.
• Work with the Supervisor to adjust staffing levels as needed to maintain workload balance.
• Request IT support for equipment needs, issue resolutions, desk relocations, etc.
• Assist the Supervisor in monitoring various billing system pools to ensure compliance with policies.

Qualifications and Requirements

• Task-Oriented: Must be highly motivated and task-focused.
• Self-Starter: Holds self and team accountable for getting things done both accurately and efficiently.
• Servant Leader: Willing to step in to do whatever is needed.
• Communication Skills: Excellent communication skills, both written and verbal.
• Technical Skills: Experience with Excel, Word, PowerPoint, and Outlook.
• Organizational Skills: Great organizational skills.
• Responsiveness: Responsive to the needs of the team and ministry.
• Teachability: Teachable and approachable.
• Values Alignment: Models CHM’s core values and mission statement.
• Handbook Knowledge: Expert knowledge of the guidelines and employee handbook.
• Team Player: Works well within a team environment.
• Positive Attitude: Maintains a positive attitude.
• Professional Appearance: Upholds a professional appearance.

Educational Requirements

• High school diploma or equivalent.

Additional Notes

• Model CHM’s Core Values, Mission Statement, and Vision Statement.
• Work as a team player with all departments and assist them when needed.

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

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