Hotel Night Auditor

Minimum 5 years experience in a hotel Night Auditor position.

Full-time role with excellent employee benefits.

Hourly pay range: $33-$34.

Key Responsibilities:

Audit all charges and postings, correcting work as necessary
Answer incoming calls and assist hotel guests
Reconcile daily revenue reports
Process, format, and distribute daily operational reports
Prepare reports for the daily operations meeting
Check guests in and out efficiently, courteously, and professionally
Process all payments according to hotel requirements
Interact professionally with hotel associates, providing information to other departments as needed
Manage and resolve guest complaints and compliments in a professional, courteous manner
Respond promptly to guest needs and inquiries using clear, positive communication
Troubleshoot systems as required
Perform other duties as requested by management

Required Skills and Experience:

Minimum 5 years' experience in a hotel/resort position
Able to work independently.
Strong verbal and written communication skills
Proficient in Microsoft Office Suite
Able to assist with in-room dining orders and deliveries
Willing and able to work overnight shifts (11pm-7:30am), including weekends and holidays
Familiarity with OPERA and Micros property management systems

Hourly pay, Holiday work, Full time, Shift work,