Join the dynamic team at our prestigious plastic surgery practice, where our doctor is double board-certified in Plastic Surgery and General Surgery and holds a fellowship in cosmetic surgery. We are seeking a dedicated and detail-oriented Associate Office Manager to support our growing practice. If you thrive in a fast-paced medical office and enjoy guiding patients through their surgical journey, we want to hear from you.
Front Desk Responsibilities
• Greet and sign in patients, discuss the doctor’s fee-for-service, surgical pricing and payment expectations with patients.
• Confirm appointments, check charts for balances owed to the doctor and follow up on outstanding insurance claims.
• Process credit card and CareCredit transactions.
• Draft patient letters and correspondence.
• Verify insurance benefits, copays and deductibles.
• Maintain and order clinical inventory supplies, including all injectables, Botox and fillers.
• Manage and distribute the doctor’s Emergency Room call schedule across all hospitals.
• Manage medical record requests and documentation.
• Work on state and federal Independent Dispute Resolutions (IDRs) and coordinate with legal representatives.
• Answer office telephone calls and emails and make collection calls as needed.
Surgical Coordinator Responsibilities
• Coordinate and book surgeries.
• Supervise surgery authorizations and ensure pre-approvals are obtained for surgeries, magnetic resonance imagings (MRIs) and Computed tomography scans.
• Schedule and manage pre-operative and follow-up appointments for pre-surgical testing and medical clearances.
• Prepare and submit all surgery packets and required documents to hospitals.
• Guide patients through insurance letter requirements for surgery approval.
Qualifications
• Several years of experience in a medical or surgical office is needed.
• Exceptional communication and organizational skills.
• Familiarity with medical billing, insurance verification and CareCredit.
• Comfortable working independently and face-to-face with patients.
• Able to manage multiple priorities with precision and care.
Why Join Us?
• Work with our Chief Operating Officer and administrator, who owns her own medical management company.
• Collaborate with a highly respected plastic surgeon in a supportive, family-oriented environment.
• Opportunity to grow within a reputable practice.
• Make a difference in patients’ lives as a valued member of our team.
📩 To apply, please send your resume and a brief cover letter to: doctorsforsurgery.asc@gmail.com