Job Description
Are you detail-oriented, highly organized, and passionate about helping people navigate their insurance benefits? Do you thrive in a fast-paced, patient-centered environment? If so, Northern Smiles Orthodontics is looking for you to join our amazing team as an Insurance Coordinator!
Employee benefits:
- Friday, Saturday, and Sunday are off
- 401(k), 401(k) matching
- Dental
- Medical
- Referral bonuses
- Free orthodontic treatment for employees
- Free orthodontic treatment for immediate family
- Discounted orthodontic treatment for extended family
- Profit sharing
- Paid time off
- 6 paid Holidays
- Free Extended Education through Pryor Learning
Responsibilities:
As our Insurance Coordinator, you'll be the go-to expert in all things insurance—working directly with patients and insurance companies to ensure claims are filed accurately and benefits are maximized. You'll play a vital role in helping patients understand their financial options while supporting our team behind the scenes.
Responsibilities include:
- Verify orthodontic insurance benefits prior to patient consultations
- Accurately file and track insurance claims and pre-authorizations
- Communicate with insurance carriers regarding claim status, payments, and denials
- Follow up on outstanding claims and resolve any billing discrepancies
- Explain insurance coverage and payment plans to patients clearly and compassionately
- Collaborate closely with the front desk, treatment coordinator, and financial team
- Maintain updated patient insurance records in our practice management software
Qualifications:
- Prior experience in dental/orthodontic insurance billing (preferred but not required)
- Knowledge of insurance terminology and claim procedures
- Strong organizational and communication skills
- Attention to detail and the ability to multitask efficiently
- A positive, professional demeanor and team-first mindset
- Familiarity with Dolphin software is a plus
About Company:
A supportive, energetic, and fun team cultureCompetitive pay and benefits packageOpportunities for training and growthA beautiful and modern orthodontic officeA chance to make a real difference in patients’ lives—one smile at a time
Job Tags
Immediate start, Weekend work, Sunday, Saturday,