Overview

Establish a relationship with the patient that promotes confidence and trust and fosters a positive attitude toward the practice and proposed surgical procedures.
Maintains a supportive relationship with the patient throughout their entire intra-operative and practice experience.
Participate in consultations with provider
Provide patient education regarding procedures and other services.
Discuss and coordinate financial options with patients.
Provide quote for cosmetic procedures.
Consult with patients for adjuncts in skin care, laser regimes and other spa services to assist patient in overall skin maintenance and health.
Coordinate combination procedures (medically necessary and fee for service) with Insurance Coordinator.
Coordinate surgical scheduling with Surgical Coordinator.
Assist patient in obtaining additional at home care or other extended care options post procedure if needed.
Process patient FMLA/LOA and Return to Work Release documentation.
Assist Insurance Coordinator with Medical Record Requests.
Supervise reception team; help coordinate efficient and effective processes, develop excellent customer service and develop and implement improvement initiatives.
Monitor NexTech patient schedule continually to ensure appointments are scheduled appropriately.
Continually promote the practice to both internal and external clients.
Coordinate with spa and practice manager on marketing initiatives and community events.

Requirements

Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
Preferred experience in sales and the healthcare field.
Exceptional experience with providing very high level customer service.

Pay

Schedule/Shift

Monday- Saturday Clinic Hours (will not always work weekends but needs to be open)
Full-time (40-45 hours per week) position.

Full time, Shift work, Weekend work, Saturday,