Company Description
DAVinci Plastic Surgery is a premier plastic surgery practice located in Washington, DC. Our highly experienced surgeons and efficient aesthetic specialists are dedicated to providing a private patient-centric environment. We offer a wide variety of non-surgical and surgical procedures for personalized results. Our team, led by Dr. Davison and Dr. Pinell, combines knowledge and expertise to meet the individual needs of every patient and help them achieve their aesthetic objectives.
Role Description
This is a full-time on-site role for a Patient Care Coordinator. The Patient Care Coordinator will be responsible for appointment scheduling, phone etiquette, care coordination, medical terminology, and patient care. The role involves coordinating patient appointments, providing exceptional customer service, answering phone calls, and assisting with medical terminology and care coordination.
- Competitive compensation with unlimited earning potential; top sales professionals make over $100,000
- Training and mentoring
- Great opportunities for advancement
- Positive, success-driven work environment
- State-of-the-art CRM, Inventory management & Internet resources
Patient Care Coordinator Responsibilities:
- Accurately present and demonstrate benefits of cosmetic surgery procedures.
- Develop and maintain strong relationships with clients via email, phone, internet requests and other lead sources.
- Present pricing options and negotiate pricing
- Provide high level of customer service.
- Conduct business in an ethical and professional manner
- Invest time in continuous product knowledge training
Sales Performance
Achieve and exceed personal Sales Goals and Key Performance Indicators (KPI)
Maintain a strong drive for results and a positive, team first attitude at all times
Leverage tools and technology provided to sells across channels
Demonstrate expertise in product knowledge, brand values, promotions and policies.
Qualifications