Job Description
The Customer Pharmacist plays a vital role in ensuring patient safety, regulatory compliance, and delivering exceptional pharmacy services. This position requires strong attention to detail, a high level of clinical expertise, and the ability to thrive in a fast-paced, patient-focused environment. Responsibilities include accurate medication dispensing, clinical counseling, collaboration with healthcare professionals, and oversight of pharmacy support staff.
Salary: 100k-110k a year (Based on experience)
Location: Deerfield, FL
Key Responsibilities
- Communicate with prescribers and internal pharmacy team to resolve prescription-related issues
- Address patient and prescriber questions regarding medications
- Accurately dispense prescription medications in compliance with legal and ethical standards
- Review prescriptions for accuracy, appropriateness, and potential drug interactions
- Provide detailed medication counseling to patients on usage, dosage, and side effects
- Maintain thorough and current patient medication records, including allergies and medical history
- Collaborate with healthcare professionals to optimize medication management and patient outcomes
- Ensure compliance with all federal and state pharmacy regulations, including controlled substance laws
- Oversee inventory management to maintain proper stock levels and storage conditions
- Supervise and support pharmacy technicians and customer success staff
- Participate in quarterly quality reporting and continuous quality improvement (CQI) initiatives
- Align with Customer Success team to ensure cohesive operations and workflow management
- Contribute to special projects and perform additional duties as assigned
Required Skills
- Organization: Ability to prioritize effectively and manage multiple tasks
- Communication: Clear, concise, and professional communication across all levels
- Analytical Thinking: Ability to critically evaluate data and situations to make informed decisions
- Regulatory Knowledge: Understanding of and adherence to pharmacy policies and procedures
- Technical Proficiency: High-level competency in Microsoft Office (Excel, Word, Outlook) and pharmacy software systems
- Adaptability: Skilled in multitasking and adjusting to a rapidly changing environment
Experience & Qualifications
- Active and unrestricted Pharmacist license in the State of Florida
- Bachelor’s or Doctor of Pharmacy (Pharm.D.) degree from an accredited program
- Previous experience in a retail or community pharmacy setting preferred
- In-depth knowledge of pharmacy regulations and best practices
- Strong clinical knowledge and patient counseling abilities
- Proficiency with pharmacy technology and prescription management systems
- Demonstrated dedication to delivering high-quality patient care and maintaining safety standards
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