Job Description

Looking to make your mark on a patient and people first clinic in Berkeley, CA?

We are searching for a Practice Manager to oversee daily operations, ensuring efficient, high-quality patient care and exceptional client service.

This includes managing administrative, financial, and human resources functions, working closely with veterinarians and staff to foster a positive work environment focused on growth and operational excellence.

About the Clinic:

Serving the Berkeley community since 1969, the clinic has become a trusted destination for pet parents, offering a comprehensive range of services to keep pets healthy and happy.

The dedicated team of veterinarians and compassionate staff deliver top-notch preventive care, vaccinations, dental services, surgical procedures, and specialized treatments tailored to each pet’s needs.

They pride themselves on creating strong bonds with pets and their owners, ensuring a welcoming and supportive environment.

Key Responsibilities:

• Supervise and develop veterinary technicians, receptionists, and support staff. Handle recruitment, onboarding, training, and performance management.
• Manage scheduling to meet patient needs within budget constraints. Oversee financial operations such as budgeting and billing, collaborating on setting and achieving financial goals.
• Lead the team to deliver exceptional customer service, addressing client inquiries and feedback professionally. Maintain high standards of patient care and communication.
• Ensure smooth daily operations, including inventory management and equipment maintenance, while refining policies for greater efficiency.
• Develop and execute marketing strategies to attract and retain clients, overseeing social media and website content. Expand the clinic's community presence through events and outreach programs.
• Ensure compliance with veterinary regulations and labor laws, manage record-keeping, and train staff on technology use, coordinating with IT support as needed.

To Succeed You Will Need:

• 3-5 years of managerial experience, preferably in veterinary or healthcare settings.
• CVPM, CVBL, or relevant degree preferred but not required.
• Experience in P&L management and financial analysis preferred.

This role does support relocation.

This is a great opportunity for an experienced and dynamic individual to lead a thriving veterinary practice as a Practice Manager.

Apply via the link or reach out directly:

Alex.Ferro@george-thomas.com

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