Job Description
The Program Specialist for Economic Opportunity and Financial Empowerment (EOFE) supports the successful design, outreach, and administration of the EOFE portfolio of work within the Center for Municipal Practices. The Program Specialist provides administrative and programmatic support for EOFE projects and provides support to EOFE team and cities on key issues facing member cities in areas relating to economic mobility, economic inclusion, racial equity and financial empowerment.
Program Administration
- Provide member cities with the resources and solutions they need to explore and adopt promising strategies related to these areas.
- Create city examples and program summaries for use in NLC publications and posting on NLC websites and on program-related online community forums and blogs on issues related to economic opportunity and financial empowerment such as workforce and small business development, savings and debt, access to banking, municipal fines and fees reform, and public benefits and tax credits.
- Maintain a database of stakeholder contacts for cities participating in assigned programs. Enter contact information and other program data into NLC information systems according to established processes and procedures.
- Prepare descriptions of program activities and impact for use in reports and other materials.
- Assist senior staff in providing technical assistance to cities and responding to information requests from NLC member cities, state municipal leagues, and other interested parties on issues related to assigned programs.
- Assist senior staff in developing content for program-specific events, webinars and city cohort meetings, as well as program workshops and activities at annual NLC conferences.
- Remain aware of current NLC priorities and strategies to align work with overall NLC goals.
Program Coordination
- Using project management software, track tasks, assignments and deadlines, ensuring on time completion of critical team deliverables
- Respond to inquiries and requests for information coming to the EOFE department from member cities and other stakeholders.
- Provide administrative support to the Director and Program Director for the department’s marketing and communications needs in coordination with the Center for Digital Engagement, Marketing and Communications
- Organize conference calls, webinars, presentations, and other activities for program team members, peer networks, city officials, and other partners and stakeholders.
Program Research
- Gather information on NLC member cities and communities to support the successful design and implementation of economic opportunity and financial empowerment programs.
- Identify and utilize relevant research and program information available through a variety of sources.
- Contribute efforts to build partnerships with source organizations when appropriate.
- Prepare best practices and articles of promising initiatives at the city level for use in research, best practice guides, publications, and other materials.
- Participate in conferences and meetings sponsored by local, state, and national organizations to stay abreast of the latest developments relevant to assigned programs. Prepare summary reports to share with program team members.
Administrative Support
- Meeting management, including scheduling, preparing agendas, taking notes, distributing action items, and arranging catering for Director and team.
- Support with team event and convening planning by managing catering, identifying vendors, handling registration, and other duties as needed
- Communicate on the EOFE Director’s behalf with stakeholders both internally and externally.
- Complex calendar management and scheduling on behalf of the EOFE Director and Team
- Receive, reconcile, and process bills; prepare and review invoices and payments for accuracy.
- Prepare and proofread team documents including convening agendas, participant lists, and travel and reimbursement guideline documents.
- Varying administrative tasks including but not limited to coordinating travel, event planning, completing expense reports, project management, ordering and maintaining department supplies.
- Perform other duties and complete special projects as assigned.
Key Performance Indicators
- Program assignments meet or exceed established goals, targets, and deadlines.
- Responsiveness to the needs of the Director and other program staff.
- Effective support of program and department needs.
- Enthusiasm for city advocacy.
- Able to actively engage stakeholders in our programs.
- Representation of NLC in a professional, accurate and positive manner within the community.
- Positive feedback from NLC member contacts, program team members, and other program stakeholders.
- Timely coordination of communications, plans, expense reports and invoices, agendas, and other materials.
Minimum Qualifications
- Bachelor’s degree in public policy, public administration, or a related field
- 1 -2 years of practical experience in program area, preferably in a non-profit association or organization
- Some technical knowledge within assigned program area preferred
- Experience working with city officials and/or city governments preferred
- Demonstrated knowledge of computer databases and contact management systems (CRMs)
- Proficiency in MS Office skills (Word, Excel, PowerPoint, and Outlook)
NLC Commitment to Diversity, Equity, Inclusion & Access
NLC is an equal opportunity employer committed to providing equal employment opportunity for all persons and to prohibiting discrimination because of race, color, sex, national origin, age, religion, marital status, disability, political affiliation, sexual orientation, status as a veteran, or any other protected status and/or conditions specified in federal and local civil rights law.
NLC strives to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers results.
NLC will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Human Resources at hr@nlc.org
Vaccination Requirements: This position requires proof of full vaccination against COVID-19 prior to the first date of employment, subject to applicable law. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation request is received and approved.
Work Location: This hybrid position is based in Washington, DC and requires three days on-site at our NLC headquarters.
Our Benefits:
- Competitive benefits and retirement package
- Generous paid time off and holidays
- Hybrid work environment
- Professional Development
Compensation details: 56000-66000 Yearly Salary
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