This role supports QA activities and is direct contact with customer who utilize our products and services. Monitor all phases of the customer operation for early detection/correction of quality concerns. This role will be at a Customer site location.
Review daily scrap/on-hold parts
Communicate issues to casting plant or appropriate representative
Complete a daily scrap report with detail including traceability information
Take photos of parts and send to plants
Monitor/report leak test equipment FTT and scrap rate performance
Monitor and audit pre-machiner OEE and scrap performance
Monitor/report daily, weekly and monthly inventory including WIP, FG and RAW
Follow control batches, tests, special parts through the machining line
Help troubleshoot machining issues
Help perform sorting/containment when required
Participate on quality calls when requested
Generate reports and participate on teams as requested.
Provide suggestions on continuous improvement initiatives regularly to reduce defects.