Role: RPA Business Analyst

Location: Chadds Ford/Wilmington, PA (Onsite)

Key Responsibilities:

1. Process Discovery and Analysis:

Collaborate with business stakeholders to identify opportunities for automation.
Conduct detailed process assessments to determine suitability for RPA.
Gather, document, and analyze business requirements, including inputs, outputs, exceptions, and business rules.
Create As-Is and To-Be process maps using tools like Visio or Lucidchart.
Identify process inefficiencies, pain points, and opportunities for improvement through automation.

2. Solution Design and Documentation:

Develop Process Design Documents (PDD) that outline detailed workflows, business rules, and exceptions.
Assist in the creation of Solution Design Documents (SDD) in collaboration with the RPA development team.
Define Business Requirements Documents (BRD) for automation initiatives.
Work with process owners to ensure clear understanding of automation goals and outcomes.

3. Stakeholder Engagement:

Act as a liaison between business units and the RPA development team to ensure successful implementation.
Facilitate User Acceptance Testing (UAT) and address any issues or changes required.

4. RPA Lifecycle Support:

Support the RPA developers during the build phase by clarifying business logic and rules.
Work with RPA Developers and SMEs to ensure thorough testing of bots.
Assist in deployment activities, including documentation, change management, and user training.
Monitor and report on post-implementation performance and ensure ongoing optimization.

Required Skills:

Strong understanding of business process mapping and documentation.
Knowledge of RPA tools such as UiPath, Microsoft Power Automate
Familiarity with Agile methodologies for project management.
Proficiency in data analysis and reporting tools. Update PowerPoint deck.
Proficiency in Automation Hub and Insights Reporting
Excellent communication skills to collaborate with both technical and non-technical stakeholders.
Strong problem-solving and analytical skills to assist with troubleshooting

Preferred Qualifications:

Bachelor's degree in Business Administration, Computer Science, or related field.
Certification in RPA tools (e.g., UiPath Business Analyst, Blue Prism Analyst).
Prior experience working with process automation or business