Job Description
Job Description:
- 12+ years of experience working with the ServiceNow platform in multiple roles (Architect / Developer / Business Analyst etc.)
- Proven track record in independently managing end-to-end ServiceNow implementations for at least two application suites (ITSM / ITOM / SecOps etc.)
- Proven track record as a platform owner / lead for mid/large ServiceNow deployments for global organizations
- Minimum 5 years of experience in supporting ServiceNow sales; with hands on experience in with solution design, pricing, effort estimation, solution defense and drafting Statement of work .
- Strong understanding of ServiceNow versions, features and licensing models .
- Must have good communication and articulation skills with experience interacting with C-Suite stakeholders
- Experienced working in an onsite – offshore model; managing offshore teams remotely.
- Must have experience in independently driving discovery, design and ‘art of possible’ workshops with customers and can identify and map business requirements against platform capabilities.
- Strong domain expertise in two or more of the following areas:
- IT Service Management
- Customer Service Management
- Security Operations
- Governance, Risk and Compliance
- Strong working knowledge of some or all of the below ServiceNow application suites:
- ITSM
- ITOM
- IRM
- SecOps
- ITAM
- Must be ServiceNow certified
Job Tags
Remote work,