Job Description

Shaw Contract is a global design leader in commercial flooring for some of the world’s most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education and multi-family dwellings; supporting the spaces in which we work, learn, live, play and heal.

As the Shaw Contract Showroom Manager, you will manage all aspects of the showroom and promote the use of the facility as a reference for Architects and Designers, End Users, CRE firms, Dealer partners, regional sales staff, and all internal/external stakeholders.

Ability to work in a showroom Monday-Friday with possible after-hours events.

Responsibilities:

• Manage overall customer experience and showroom.
• Assists regional sales staff and national sales staff upon request.
• Accurately maintain inventory requirements.
• Communicates with internal and external service providers in order to maintain showroom and office efficiencies.
• Coordinates showroom/office schedules and activities, tracks progress and results as directed by manager.
• Works with internal and external parties to organize the various components needed to initiate, run and conclude showroom events.
• Orders samples for customers and sales associates and maintains inventory levels as required.
• Update the social media accounts for the showroom and DFW team. This includes posts and invites for events in the showroom and product launches.
• Coordinates all incoming and outgoing internal and external customer shipping and delivery requirements.
• Responsibilities may include but are not limited to screening telephone calls, ordering and maintaining office supplies, marketing materials and other sales or administrative related requests.
• Operates and coordinates cleaning of regular maintenance services for showroom and office equipment (i.e., copier, telephones, A/V, computers, etc.).
• Maintains a current list of key holders and provides keys to personnel as needed.

Qualifications:

• Proficient in Word, Excel, & Salesforce
• Sensitivity to confidential matters.
• Manage the expectations of Sales Regional Vice President and regional sales staff.
• Must be flexible to assist on showroom events that are after normal business hours.
• Customer service oriented and works well in a team environment.
• A background in design and/or retail is ideal but not required.
• Candidate already living in market preferred

Physical Requirements:

• Frequent lifting- 25+ lbs.
• Visual acuity.

Competencies:

• Build Trusting Relationships
• Build Customer Satisfaction
• Demonstrate Good Judgement
• Deliver Compelling Communication

Shaw benefits include:

• Medical, dental, and vision insurance
• Life insurance and disability coverage
• Tuition reimbursement
• Employee assistance program
• Health savings account
• Paid Time Off
• Parental Leave
• 401K and Retirement Plans
• Product discounts for employees
• Adoption assistance
• Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Job Tags

Contract work, Flexible hours, Shift work, Rotating shift, Day shift, Monday to Friday,

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