Job Description
Job Overview : Bravo Yacht Services (BYS) is seeking a highly skilled and proactive Technical-Commercial Manager to lead and integrate our technical operations with client-facing commercial activities. This position bridges the gap between technical proficiency and business acumen, ensuring exceptional service delivery, client satisfaction, and growth in the yachting industry. The ideal candidate will have hands-on technical expertise, strategic sales insight, and a proven ability to manage complex projects within the marine sector.
Key Responsibilities
- Client Relationship Management :
- Serve as the primary point of contact for clients, understanding their technical needs and offering tailored solutions.
- Develop and nurture long-term relationships with yacht owners, captains, brokers, marinas, shipyards and vendors.
- Create detailed proposals, technical reports, and service agreements to ensure client satisfaction.
- Technical Oversight :
- Oversee yacht maintenance, warranty processes, repairs, and refitting projects, ensuring top-level quality and timely delivery.
- Coordinate with the operations team to align technical capabilities with client demands and industry standards.
- Stay updated on new marine technologies, certifications, and trends to guide technical teams effectively.
- Sales and Business Development :
- Identify and capture opportunities for expanding BYS's portfolio of services and clientele.
- Support marketing and sales strategies by contributing technical knowledge to promotional efforts.
- Analyze market trends and competitor offerings to refine the company’s commercial approach.
- Assist with pricing strategies to ensure profitability and client satisfaction.
- Operational and Administrative Tasks :
- Collaborate with the Operations Manager to streamline processes and improve efficiency.
- Provide technical input to budget planning and cost optimization.
- Implement tools to measure and enhance both technical and commercial performance metrics.
Qualifications and Skills
- Bachelor’s degree or higher in Marine Engineering, Naval Architecture, Electrical Engineering, Mechanical Engineering, Business Administration, or a related field.
- Minimum of 5 years' experience in the yachting industry with a blend of technical and commercial responsibilities.
- Expertise in mechanical, hydraulic, electronics and electrical systems on yachts.
- Proven success in technical consulting, project management, or sales within the marine sector.
- English spoken. Bilingual proficiency in English and Spanish strongly preferred.
- Proficiency in using software like Microsoft Office, QuickBooks, and remote tools (e.g., TeamViewer, AnyDesk, Zoom).
- Exceptional interpersonal, negotiation, and communication skills.
- Ability to manage multiple projects and deadlines with a client-focused approach.
- Must hold a valid driver’s license and passport. Captain's license or ABYC certification is a plus.
Job Tags
Remote job,