Job Description

A fast-paced and growing third-party logistics (3PL) operation is seeking an experienced Site Manager to lead warehouse operations and ensure outstanding service delivery to our client. This is a critical leadership role for someone with a strong background in warehouse operations, budget management, and customer-facing experience in a 3PL setting.

Position Overview:

The Site Manager will be responsible for overseeing a high-performing warehouse operation with a focus on safety, efficiency, and quality. This role will serve as the primary point of contact for the client onsite and will be accountable for maintaining strong relationships, meeting performance targets, and driving continuous improvement.

Key Responsibilities:

• Full accountability for site P&L and budgetary performance
• Lead operational performance, implementing cost-saving initiatives and service improvements
• Act as the main onsite liaison for the client, ensuring service excellence and satisfaction
• Coordinate and host customer site visits, providing visibility into warehouse operations
• Drive lean methodologies and continuous improvement initiatives across the site
• Develop and mentor warehouse leadership and staff, ensuring succession planning
• Ensure compliance with all health, safety, and security regulations, including C-TPAT
• Manage and support the successful delivery of business development and project initiatives
• Maintain and implement policies and procedures that safeguard inventory and personnel
• Collaborate cross-functionally to respond to evolving business needs
• Other duties as required

Qualifications:

• 5–7 years of warehouse operations experience, including 3–5 years in a supervisory or management role
• Proven customer/client service experience in a 3PL or logistics environment is required
• Demonstrated success in client relationship management and service delivery
• Strong leadership and team development skills
• Solid understanding of warehouse systems; SAP R/3 experience is preferred
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); Google Sheets a plus
• Strong analytical, organizational, and communication skills
• Adaptable, proactive, and results-driven

Salary: $90,000 – $140,000 annually (based on experience)

Comprehensive benefits package offered by the employer (to be discussed during the interview process)

In compliance with New Jersey law, we are including the salary range for this position. Actual compensation will be determined based on experience, skills, and qualifications.

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